Shipping policy

Shipping Info

DATE OF LAST UPDATE: 21 MARCH 2023

USA & Australia Shipping Policy

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Shipment processing time

All orders are processed within 3 business days.

Shipping rates and delivery estimated

Shipping charges for your order will be calculated and displayed at checkout.

 Shipping method                   Estimated delivery time             Shipment cost    

 Standard Shipping                  3-15 business days                          Varies 

 

USA: Currently we only ship to the United States forty-eight contiguous states and Washington, DC. However, we cannot ship to P.O. boxes or military bases or diplomatic locations.

Shipment confirmation and order tracking

When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes

Trees For Pets is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages

Trees For Pets is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Trees For Pets does not ship outside Australia and USA at this time.

Still have questions about shipping? Contact customer service at hello@treesforpets.com.au .