Frequently asked questions

A Reforestation Memorial Tree honours the life of your or someone else's pet while making a positive impact on the environment. By planting a tree or a grove of trees through our accredited reforestation partners, you can contribute to positive impact work and support vital habitats for local biodiversity and community support.

After planting, you will receive a certificate with the name of the honoured pet as well as a QR code to visit your tree in our virtual forest, where you can find a picture of the reforestation work and information about your tree species and its location via geolink.

Our reforestation pet memorial trees are planted in Australia, the USA, the UK, Africa, South America and Asia. We are constantly expanding and an adding accredited reforestation partners and projects to our offering.

A Remember Tree is a native Australian tree, planted on our beautiful farm in the Moorabool Valley - a bespoke wine region near Geelong in Victoria. Every Remember Tree comes with a personalised plaque and the option to scatter or bury the pet's cremation ashes. Remember Tree owners can visit their tree.

It is your choice where you want your pet memorial tree to be planted. You can select Australia as your planting location, choose a different country like the U.S. or leave it up to us to pick the planting location.

Yes, we offer pet memorial trees that are planted in the U.S. Alternatively, you can select Australia as a planting location or leave it up to us to pick from over 15 countries where we plant pet memorial trees globally.

Currently, you can choose to plant your pet memorial tree in Australia, the U.S and soon the UK, or select our global planting option. For global trees, Trees for Pets works with their accredited reforestation partner network to select the most suitable location for your pet memorial tree, taking into account factors such as climate, soil conditions, and local biodiversity. While you cannot choose the exact location, you can be assured that your tree will be planted in a location where it can make the most positive impact. Once the tree planting is done, you receive a certificate and confirmation of the tree species as well as the exact pet memorial tree planting location through a geolink - taking you to the planting site on google maps.

If you decide to honour your pet with a Remember Tree, we currently offer those in the Moorabool Valley near Geelong in Victoria - Australia.

When your pet memorial tree has been planted you receive a personalised tree certificate. The certificate has a unique QR code, linked to a digital representation of your special tree. The digital tree has a personalised label that includes information about the planting country and exact location. You receive a geolink, showing you the exact planting location on google maps.

Your tree will typically be planted within 24 hours, occasionally it can take up to 72 hours for us to confirm the planting, receive the tree details and issue your personalised tree certificate. This time frame is relevant for pet memorial trees planted in Australia, the U.S. and all other countries globally.

Yes, we work with companies to create beautiful personalised pet memorial tree gift packages to send to clients and employee. We have a popular gift box that includes a beautiful certificate for the pet memorial tree and a forest candle. Upon request we offer co-branded certificate designs. Our corporate gift packages also include sympathy cards with personal messages.

Yes, we work with vet clinics, pet insurances and other pet service providers to support their clients after pet loss. Our partners have been rewarded with generous feedback, referrals and brand loyalty after sending pet memorial tree gifts. We can provide a fully digital tree gift service or create co-branded mailers and gift boxes.

When you purchase a tree from Trees for Pets, you'll receive a premium digital certificate via email. The certificate gives you access to our online Tree for Pets forest, where you can watch your tree grow and see the impact it's making on the world.

As an upgrade you can choose your certificate to be printed and optionally timber framed.

Yes, the Reforestation Memorial Tree by Trees for Pets is a beautiful and sustainable way to honour the life of your beloved pet no matter when they passed away. Planting a tree is a special way to keep your pet's memory alive and preserve their legacy.

Planting 10 trees can offset the lifetime carbon footprint of a mid-sized dog. However, the exact number of trees needed to offset your pet's carbon footprint will depend on their size and other factors. By planting a tree through Trees for Pets, you are making a meaningful contribution to reforestation efforts and supporting vital habitats for local biodiversity

Trees for Pets partners with Ecologi and other accredited reforestation partners to plant trees and support sustainability projects around the world. Ecologi uses its expertise and global network to select the most suitable locations for planting trees and supports local communities to ensure the trees have a positive impact on people and wildlife. By planting a tree through Trees for Pets, you are supporting vital habitats and improving the lives of local people, pets, and wild animals.

All gifts are sent out in one of our special recyclable boxes. We wrap individual gift items and add a Trees for Pets card with your personal message. At the end we seal all our boxes, pop the address label on and it’s ready to go out.
Digital tree certificate gifts will be sent out via email to the specified gift recipient. You, as the sender, will also receive a confirmation email

The more information you can provide about the delivery location, the better, and the lower the chance of re-delivery fees being incurred or the gift being stored at a local post office for pick up.

Business Address: Please provide the name of the business and whether the package should be delivered to reception, a loading dock or building concierge.

Residential Address: Please ensure that the delivery person will be able to gain access to the property. If the address is within a secure building please ensure that the recipient will be home or specify a safe location where the package can be left.

Sometimes our confirmations can get sent to junk or spam folders, have a slight delay in landing in your inbox, or you may have entered your email address incorrectly. If you saw the screen that said ‘Thanks for your order’ with an order number then we will have definitely received your order.

If you have any furhter questions or can't find it, please get in touch via email: hello@treesforpets.com.au